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Office of Quality Assurance

The Office of Quality Assurance is responsible for evaluating the accuracy of SNAP benefits issued to the State’s SNAP population.

This office reviews a portion of the State’s SNAP cases to determine the accuracy of active cases, closed cases and denied applications.  The findings are reported to state and federal entities. 

The goal of this office is to provide reliable information needed to validate the integrity of the SNAP Program and to be a viable resource to the counties, assisting with corrective action and continuous efforts to improve service delivery.

 

Division of Field Operations

Phone: 800-948-3050

Email: ea.customerservice@mdhs.ms.gov

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